Help centre
How fast is delivery?
Delivered in 1-2 days. Delivery from Ksh 348 — the exact fee is shown at checkout. Tell us your preferred time at checkout and we call before we set off.
How does the warranty work?
Every product carries a 12-month official warranty. Register it under Services → Warranty registration with the serial number from the sticker — it takes 30 seconds.
Can I return an item?
Yes — 14-day no-fuss returns for a change of mind (unused, in packaging), and immediate exchange for delivery damage. See the Returns policy.
Video guides — coming soon
Set-up walk-throughs and care tips for every appliance we sell.